There are a lot of programs on the market but very few were developed iteratively over time by seasoned industry leaders who’ve faced the same challenges in employee engagement as you have.
The Cs of Success™ is a scalable program developed by our Founder and Managing Partner, Adam Boelke, an award-winning former VP of Operations with over 30 years of experience overseeing global call center operations for Fortune 500 companies and others and a recognized expert in employee retention, engagement and high performing cultures.
The Cs of Success provides a proactive approach proven to create a culture of engagement that delivers bottom-line results. Implementing any one of the ‘Cs’ can immediately improve your company’s performance but when Adam was able to fully implement all 7 of his ‘Cs of Success’, his team was able to beat their own record in every major metric that companies use to measure success for 5 years in a row.
Companies use the Cs of Success solution to improve:
- Attrition & Onboarding
- Employee Engagement & Commitment
- Performance & Profits
- Costs & Efficiency
- Innovation & Growth
- Customer Satisfaction & Loyalty
- Accountability & Alignment
- Leadership Development
- Builds Trust & Bridges Silos
The crux of this method was published by the leading best practices organization, the Corporate Executive Board (now Gartner) in their annual white paper “Managing Highly Effective Employees,” and includes effective, in-depth strategies to help you create an intentional culture in the 7 “Pillars” he’s found necessary to support a culture of engagement. They are:
- Clarify: Mission, Vision, Values, Foundational Beliefs & Strategy
- Connect & Commit: Transition from Employee Awareness to Ownership
- Calibrate: Alignment of Expectations, Activities and Goals
- Care & Camaraderie: Creating a Culture of Caring and Teamwork
- Continuously Improve: Creating a Culture of Innovation and Development
- Communicate: Building Trust Through Effective & Consistent Communication
- Celebrate: Meaningful Recognition & Rewards
The Cs of Success is a comprehensive and structured approach to creating a culture of engagement with executable strategies proven to address the root cause of all of the top reasons for disengagement that employees have indicated in Gallup and other top engagement surveys.
This is the foundation and cornerstone of the Alignment Advantage Group’s unique and effective approach to culture consulting, training, and employee engagement assessments.